Last updated June 19, 2024

Privacy Policy

We respect your privacy regarding any information we may collect from you across our website and aim to be 100% transparent.

We respect your privacy and strive to be 100% transparent.

Privacy

This website (garibalditree.ca) is owned and operated by Garibaldi Tree & Landscape Ltd. (also known as “Garibaldi Tree”). Our principal place of business is in Pemberton, British Columbia, Canada.

This Privacy Policy applies to the website, communications, and services offered on garibalditree.ca. This Privacy Policy explains how we manage your personal information (that is, information or an opinion about you, whether true or not, which identifies you or from which your identity is reasonably identifiable), including our obligations and your rights with respect to our dealings with your personal information.

Please take a moment to read our Privacy Policy as it describes what happens to your personal information collected via our website, garibalditree.ca.

The policies contained on this page are subject to change at any time.

1. The personal information we collect

By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as permitted. The information we collect may include:

a. Personal data; information that can be used to identify you specifically, including your name, company name, email address, address, or telephone number. You consent to giving us this information by providing it to us voluntarily through our quote request form, our wood chip request form or by subscribing to our blog. Your decision to disclose this data is entirely voluntary.
b. Derivative data; information automatically collected about you when you access our website, such as your browser type, operating system, the dates and times that you access our website, and the specific pages you view. Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. Cookies are discussed more fully below. The derivative data collected by third-party service providers does not generally identify a specific individual.
c. Other data; on occasion, you may give us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such a contest or giveaway.

2. Our purposes for handling your personal information

We collect, hold, use and disclose personal information to:

a. offer and provide you with our services;

b. manage and administer those services, including account-keeping procedures;

c. communicate with you about, including (but not limited to), the services you have sought;

d. send you updates when articles are posted on our blog (if opted in);

e. comply with our legal and regulatory obligations; and

f. otherwise to manage our business.

3. Disclosure of personal information

We may disclose personal information within our organization or to third parties such as our suppliers, or organizations that provide us with technical and support services, where permitted. If we disclose information to a third party, we generally require that the third party protect your information to the same extent that we do. The legal basis for our disclosure of your data is both your consent to this Privacy Policy and our own right to protect and promote our legitimate business interests.

Specifically, we may disclose personal information for the purposes outlined in this Privacy Policy to:

a. Cloud service providers;

b. Email providers;

c. Analytics services; and

d. Payment system operators.

4. Protection of personal information

We hold personal information as either secure physical records, electronically on our intranet system, or in cloud storage. We maintain appropriate physical, procedural and technical security and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. We further protect personal information by restricting access to personal information to only those who need access to the personal information to do their job. Physical and electronic procedures have been employed to safeguard the security and integrity of your personal information. We will destroy or de-identify personal information once it is no longer needed for a valid purpose or required to be kept by law.

By consenting to this Privacy Policy, you acknowledge that we cannot guarantee the complete security of any information you transmit to us and that we cannot prevent the use or misuse of your data by other parties. We will notify you promptly of any known breach of our security systems or your data that might expose you to serious risk.

5. Cookies and website analytics

A cookie is a small text file stored in your computer’s memory or on your hard disk for a predefined period of time. Our usage of cookies is confined to our partnership with Google Analytics, a third-party analytic company. Google Analytics uses cookies or other tracking technologies to analyze visitors’ use of our website to determine the popularity of the content and to better understand online activity. By consenting to this privacy policy, you consent to the collection and use of your information by Google Analytics. You should review their privacy policy and contact them directly if you have questions. If you do not want any information to be collected and used by Google Analytics, you can download this browser extension.

6. Links to other websites

This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by this website.

7. Your personal information rights

You have certain rights with respect to your personal data, as outlined below. Note that we may charge you a reasonable fee for actions that you ask us to take with respect to your data. In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.

a. Update information; you have the right to update or change any information you have provided to us. To update or delete your information, please contact us at connect@garibalditree.ca.
b. Confirm, change or delete data; you have the right to request that we confirm what data we hold about you, and for what purposes. You also have the right to confirmation of whether we process your data or deliver your data to third-party processors, and for what purposes. We will supply you with copies of your personal data unless doing so would affect the rights and freedoms of others. Note, as mentioned above, that we may charge you a reasonable fee for actions that you ask us to take with respect to your data.
c. Change consent; you have the right to change your consent to our use of your information. In such cases, you may no longer have full access to our website.
d. Delete all data; you have the right to request that we delete all data that we hold about you, and we must delete such data without undue delay. There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defence of legal claims. Such a request may result in the termination of your ability to access our services and you may have limited or no use of our website.
e. Processing; you may, in some circumstances, restrict the processing of your data, such as when you contest the accuracy of your data or when you have objected to processing, pending the verification of that objection. When processing has been restricted, we will continue to store your data but will not pass it on to third-party processors without your consent, or as necessary to comply with legal obligations or protect your rights or those of others or our company. In addition, you may opt-out of any processing of your data altogether. Note that doing so may result in the termination of your account and loss of access to our website.

8. Resolving personal information concerns

If you have any questions, concerns or complaints about this Privacy Policy, or how we handle your personal information, please contact the owner of Garibaldi Tree & Landscape Ltd., and garibalditree.ca:

Paul Duncan
Email: connect@garibalditree.ca

We take all complaints seriously and will respond to your complaint within a reasonable period.

9. Changes

We reserve the right to change the terms of this Privacy Policy from time to time, without notice to you. An up-to-date copy of our Privacy Policy is available on our Website and we encourage you to check our website periodically to make sure you are aware of our current Privacy Policy.